Tip: Design Work Flow First, Interface Later
For our current project at the university we are developing a (fake) application for the Dutch Railways. What it basically is, is public transport travel planner. Today our team got together to define the work flow of our application (how is our traveler interacting with the application?). This might seem obvious to some but a lot of students seem to just jump in and start designing, without giving any thoughts to how the user will actually interact with the application and the various actions that the device is capable of. What happens when you neglect the work flow? Well, the final product will just be an agglomeration of different screens, as opposed to one cohesive application.
Once you decided how the user will interact with a device and what result particular actions will have, designing it suddenly becomes a lot easier. Taking the time to look at these things will save you a lot of hassles afterwards and will enable you to design the interface a lot quicker. I guess the symptom of not looking at how the user interacts with the application is just one of those things that are very prevalent at CMD, students (and sometimes even teachers) assume that if something looks good it probably works well too.
Niek Dekker Says:
Just goes to show how looks can be decieving. If something looks good people think it works good, true. But that also works the other way around.
If something looks crappy but works great (youtube or google for example) it’s easily turned down by teachers and other students. Bad looks imply that there isn’t much work done to make the product.
So what is more important? If you want to make good products, good interaction design. If you want people to buy your stuff? Good looks. If you want to be awesome like Apple product for example, both.
tomo Says:
Well said.
Sadly, here in Croatia at the only IT colledge, while learning to become an “information systems developer” I never heard a single profesor
mention the word “interaction”, let alone “workflow”.
Are there any books available online that you guys use in colledge, or some other materials?
thnx
Peter Says:
Tomo: there are a couple of good ones, Alan Cooper: About Face 2.0 is really recommended.
http://www.amazon.com/About-Face-2-0-Essentials-Interaction/dp/0764526413
As far as online content, blogs are always a good place to start looking.
tomo Says:
thnx